Superior Crystals provides only the finest quality crystal and semi precious stone products for spiritual wellbeing.  All our products are individually wrapped and securely packaged, free of charge, then despatched to you via Australia Post.

To ensure that your valued purchases are received as addressed, insured and shipped with a tracking number, we strongly recommend that you choose the appropriate Shipping Method for your country during the ordering process. This gives you, our valued customer security in knowing that your order has been shipped within a secure traceable environment.

PLEASE NOTE:  we do not accept responsibility for unregistered or uninsured items once they have been despatched.

All orders will be packaged and despatched via your selected delivery method within 5 business days following receipt of cleared payment.

SHIPPING POLICY:  DELIVERY WITHIN AUSTRALIA

 Platinum Express Post:

Next business day delivery between Australian Capital Cities (except Darwin).  Platinum Express Post items are signed for on delivery and items are traceable within the Platinum Express Network.

             $14.00 up to 500gms

             $18.00 up to 2.5kg

Express Post:

Offers next business day delivery between Australian Capital   Cities (except Darwin) and other intrastate cities/towns within the Express Post Network.  Express Post Bags have tracking numbers.

             $10.70 up to 500gms

             $13.00 up to 3kg

Regular Parcel Post:

Items are shipped uninsured, non traceable at at your own risk once they leave our despatch area. Delivery time is up to 5 business days.  Australia Post is not liable for loss or damage or failure to deliver. 

            $6.00 up to 250gms

            $8.00 up to 500gms

            $11.50 up to 750gms

            $15.00 up to 1kg

If you wish to insure your items please also select the “Registered Post within Australia” option.

SHIPPING POLICY – INTERNATIONAL DELIVERIES

To ensure that your valued purchases are received as address, insured and shipped with a tracking number, we strongly recommend that you choose at the very least the Registered Post option of despatch for all your orders.  Please see below for the details on all despatch methods.

PLEASE NOTE:  we do not accept responsibility for unregistered or uninsured items once they are despatched.

All orders will be packaged and posted via your selected shipping method within 5 business days following receipt of cleared payment.

            Registered Airmail to New Zealand

            $17.00 up to 500gms

            $21.00 up to 750gms

            $25.00 up to 1kg

            Regular Airmail to New Zealand

            $8.50 up to 250gms

            $12.00 up to 500gms

            $16.00 up to 750gms

            $19.50 up to 1kg

            Registered Airmail to Asia/Pacific

            $20.00 up to 500gms

            $25.00 up to 750gms

            $29.00 up to 1kg

            Regular Airmail to Asia/Pacific

            $10.00 up to 250gms

            $14.50 up to 500gms

            $19.50 up to 750gms

            $24.00 up to 1kg

            Registered Airmail to USA/Canada

            $22.00 up to 500gms

            $28.00 up to 750gms

            $34.00 up to 1kg

            Regular Airmail to USA/Canada

            $11.00 up to 250gms

            $17.00 up to 500gms

            $23.00 up to 750gms

            $29.00 up to 1kg

            Registered Airmail to UK/Europe

            $25.00 up to 500gms

            $33.00 up to 750gms

            $41.00 up to 1kg

            Regular Airmail to UK/Europe

            $12.50 up to 250gms

            $20.00 up to 500gms

            $28.00 up to 750gms

            $36.00 up to 1kg

Registered Airmail ensures the following:-

             Each parcel has an unique identification number

             Proof of posting when item is lodged at Australia Post

             A signed record of delivery

             Compensation up to A$100.00 from Australia Post if the parcel is lost in transit

             NOTE: additional insurance cover cannot be taken out on Registered Items.

If your order is in excess of A$100.00 alternatively you may take Extra Cover Insurance on items posted using the Regular Airmail selection and then selecting the International Insurance option on the order form.

International Insurance Cover with Delivery Confirmation: 

             Available only on Regular Airmail options

             A signed record of delivery

             $12.55 for order value up to A$100.00

             $17.00 for order value up to A$300.00

             $21.00 for order value up to A$500.00

If your order value is over A$500.00 please email us for a quotation.

For items received damaged – please refer to our Returns Policy and contact us immediately via email at returns@superiorcrystals.com

For all other countries not covered please email us for your postal charges.