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Superior Crystals takes pride in providing excellent service and supplying high quality crystals and semi precious healing stones. Our hand carved crystals and semi precious stones make excellent crystal, spiritual and metaphysical gifts.
Your use of this website is conditional upon your acceptance and compliance with the terms, conditions, policies and disclaimers set out below (Terms & Conditions). Please read them now. Your use of this website constitutes your agreement to these Terms & Conditions. TERMS OF USE STATEMENTYou understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.If ever a problem occurs please notify us immediately. SHIPPING POLICYAll orders will be despatched once cleared payment has been received. We endeavour to ship orders within 24 hours from confirmed payment but we will not be responsible for conditions outside of our control.All Australian orders will be despatched via regular Australia Post. International orders are despatched Airmail via Australia Post. If you request an alternative method of shipment you are responsible for the costs to meet that service.
International customers are responsible for any taxes, duties or other liabilities that may be imposed by any government agency. All items for sale on this website are held in stock unless otherwise noted; however it may occur that two orders for the same product are processed concurrently in which event the first order received will be processed and the other customer will be notified immediately and given the opportunity to select another product from the website notifying us by return email. Alternatively a full refund will be issued immediately when requested. Please refer to our Shipping Policy page for further information.RISK OF LOSSAll items purchased from Superior Crystals are made in accordance with our shipping policy. This means that the risk of loss and the ownership for such items pass directly to you upon our delivery to the carrier. Insurance is available to international purchases at additional cost. For domestic purchases registered post is available.RETURN POLICYSuperior Crystals offers a 100% exchange/return guarantee. To date no customer has returned, or requested to return, products to us. However, we want you to be satisfied with your purchase.For the full procedure please refer to our Returns Policy page. All items must be returned, undamaged within 7 days of receipt in the original shipping container and packaging. All return shipping costs must be paid by you and reimbursement is at the discretion of superiorcrystals.com Our return and exchange policy is made in good faith however, if you do not comply with any of these terms, we reserve the right to refuse acceptance of the return and to provide any refund under this policy. This does not include any statutory rights regarding refunds and returns.Please do not return any items before contacting us for directions. ELECTRONIC COMMUNICATIONSWhen you send e-mails to us, you are communicating with us electronically and you consent to receive communications from us electronically. We will communicate with you by e-mail or by other means via this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.PRODUCT DESCRIPTIONSWe attempt to be as accurate as possible in our product descriptions. However, mistakes do occur and we do not guarantee that product descriptions are error-free. If a product offered by Superior Crystals is not as described, you may return it in unused condition, in its original packaging and as per our return policy.LINKSPortions of our website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.DISCLAIMERSuperior Crystals assumes no liability or responsibility for any injury or damage resulting from the use of these products.We advise that crystals and semi precious stones are not recommended for children under the age of 5 and that these products should only be used by children under adult supervision. Crystal healing and other types of energy work are not to be considered as a substitute for traditional medical treatment. If you have a serious health issue you should consult your doctor and/or other appropriate professional medical practitioner, and make complementary healing part of a complete health care programme. While the information contained in this website is believed to be accurate, it is provided as information only and in good faith. Superior Crystals, its owners, management, officers and employees make no representation or warranty as to the reliability, accuracy and completeness of the information contained in this website and none of them accept responsibility arising in any way (including negligence) for errors in, omissions from, the information contained in this website. COPYRIGHTThe owners of Superior Crystals are the copyright owners of the text, graphics, logos and images of the website or are licensed by the copyright owner to use the contents on the website and are protected by International copyright laws.CHANGESBy using this site, you signify your assent to Superior Crystal's privacy policy. We reserve the right to make changes to the privacy statement and terms and conditions at our sole discretion and without notice.SECURITY POLICYWhen purchasing from Superior Crystals your financial details are passed through our secure server using the latest 128-bit SSL (secure socket layer) encryption technology. Our site uses the 128-bit encryption verified by VERISIGN to ensure maximum data protection. |
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 Email: customerservice@superiorcrystals.com Tel:+61 3 8746 8830 Fax:+61 3 8746 8829 Five Oaks (Qld) Pty Ltd ATF Kainui Trust (ABN 11 893 997 447) P O Box 89, Sunbury Vic 3429, Australia |
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